Return & Refund Policy

Thank you for shopping at [Femme Fashion Finds LLC]. We strive to ensure your satisfaction with our authentic Indian apparel. If you’re not completely happy with your purchase, we’re here to help.

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1. Eligibility for Returns & Refunds

• Timeframe: Items may be returned within 30 days of the delivery date.

• Condition: Products must be unused, unworn, and in their original packaging with tags attached.

• Proof of Purchase: A valid order number or receipt is required.

Non-Returnable Items:

• Customized or made-to-order garments.

• Items marked “Final Sale” or “Non-Returnable” at purchase.

• Damaged or altered items due to customer misuse.

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2. How to Initiate a Return

1. Contact Us: Email [hello@divaindia.shop] within 30 days of delivery to request a return authorization (RA) number.

2. Pack Securely: Include the RA number on the package and ship to:
   [4038 E MCDOWELL RD APT 228,PHOENIX, AZ 85008]

3. Shipping Costs:

   • Customers are responsible for return shipping fees unless the return is due to our error (e.g., wrong item shipped).

   • We recommend using a trackable shipping method.

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3. Refund Process

• Timing: Refunds are processed within 5–7 business days of receiving the returned item.

• Method: Refunds are issued to the original payment method. Store credit may be offered upon request.

• Deductions: Shipping fees (if applicable) and costs for damaged/missing items may be subtracted.

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4. Exchanges

We currently do not offer direct exchanges. To replace an item, return the original purchase and place a new order.

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5. Damaged, Defective, or Incorrect Items

Contact us immediately (within 7 days of delivery) for a free return label and expedited resolution.

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6. International Returns

[Customize if applicable: E.g., “We currently accept returns only from U.S. addresses：4038 E MCDOWELL RD APT 228,PHOENIX, AZ 85008

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Contact Us

For questions, email [hello@divaindia.shop] or call [+1 5167168864].